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How to Pay

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Our Payment Service Providers is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

More information about shopping securely with Sage Pay can be found at www.sagepay.com/shoppers

 

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If you would prefer not to use your card details on a website, even though its extremely safe and secure then we can understand this.

 That's why we also offer the ability for our customers to call us up and make a payment over the phone. All we ask is that you create your order as normal on our website and when calling tell us you wish to pay for Proto-PIC Order Number (XX).

We can accept most credit and debit cards over the phone but unfortunately we cannot accept AMEX. This is purely due to the unfair amounts AMEX charge retailers when taking payments.

Just build your order online and then call 01592 572091/572092/57093. Roy Fisher, Richard Winton or Ewan Fisher will be ready to take your call anytime Monday to Friday 10am to 5pm

 

 

 

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If you are a European VAT Registered company or UK VAT Exempt organisation please create an account through our store then email us your Company Name, Registration and VAT number and we will change your account so you do not pay UK VAT.